Honesty and integrity remain essential to the way we strive to conduct our business, and we expect all staff to maintain the high standards laid out in our Staff Handbook. However, all organisations face the risk of things going wrong from time to time, or of unknowingly harboring illegal or unethical conduct. To prevent such situations from occurring, and to address them if they do, we must maintain a culture of openness and accountability. A trusted SpeakUp process is a key element in preserving this culture within our companies.
The Group uses the services of “Deloitte Tip-offs Anonymous” as an independent external service provider to administer the Whistleblowing hotline on behalf of the Group
All employees and stakeholders can make anonymous reports either via:
- the online web portal, which is also accessible via mobile phones: https://www.tip-offs.com
- email to SpeakUpSR@tip-offs.com
- via the telephone numbers listed below for each region.
|Country||Toll free number||Languages|
|South Africa||(+27) 0800 222 685 Free Fax: 0800 00 77 88||Toll-free access from all networks. English 24/7 Rest of 11 official languages during South African business days between 08:00 and 17:00 Free Post: KZN 138, Umhlanga Rocks, 4320|
|Australia||1 800 633 293||Toll-free access from fixed line, accessible from most mobile networks – mobile rates may apply|
|USA||1 866 317 7033||Toll-free access from fixed line, accessible from most mobile networks (not accessible from AT&T) – mobile rates may apply|
|U.K.||0808 189 1196||Toll-free access from fixed line, accessible from most mobile networks – mobile rates may apply|
|Luxembourg||800 27 719||Toll-free access from fixed line, accessible from most mobile networks – mobile rates may apply|
We encourage all employees or stakeholders who have concerns / suspicions around suspected wrongdoing or dangers at work to use the Speakup line to raise these concerns with us.