Whistleblowing

Honesty and integrity remain essential to the way we strive to conduct our business, and we expect all staff to maintain the high standards laid out in our Staff Handbook. However, all organisations face the risk of things going wrong from time to time, or of unknowingly harboring illegal or unethical conduct. To prevent such situations from occurring, and to address them if they do, we must maintain a culture of openness and accountability. A trusted SpeakUp process is a key element in preserving this culture within our companies.

Whistle Blowing

 

The Group uses the services of “Deloitte Tip-offs Anonymous” as an independent external service provider to administer the Whistleblowing hotline on behalf of the Group

All employees and stakeholders can make anonymous reports either via:

or

  • via the telephone numbers listed below for each region.
Country Toll free number Languages
South Africa (+27) 0800 222 685

Free Fax:

0800 00 77 88

Toll-free access from all networks. English 24/7

Rest of 11 official languages during South African business days between 08:00 and 17:00

Free Post: KZN 138, Umhlanga Rocks, 4320

Australia 1 800 633 293 Toll-free access from fixed line, accessible from most mobile networks – mobile rates may apply
USA 1 866 317 7033 Toll-free access from fixed line, accessible from most mobile networks (not accessible from AT&T) – mobile rates may apply
U.K. 0808 189 1196 Toll-free access from fixed line, accessible from most mobile networks – mobile rates may apply
Luxembourg 800 27 719 Toll-free access from fixed line, accessible from most mobile networks – mobile rates may apply

We encourage all employees or stakeholders who have concerns / suspicions around suspected wrongdoing or dangers at work to use the Speakup line to raise these concerns with us.

Whistle Blowing

 

The Group uses the services of “Deloitte Tip-offs Anonymous” as an independent external service provider to administer the Whistleblowing hotline on behalf of the Group

All employees and stakeholders can make anonymous reports either via:

or

  • via the telephone numbers listed below for each region.
Country Toll free number Languages
South Africa (+27) 0800 222 685

Free Fax:

0800 00 77 88

Toll-free access from all networks. English 24/7

Rest of 11 official languages during South African business days between 08:00 and 17:00

Free Post: KZN 138, Umhlanga Rocks, 4320

Australia 1 800 633 293 Toll-free access from fixed line, accessible from most mobile networks – mobile rates may apply
USA 1 866 317 7033 Toll-free access from fixed line, accessible from most mobile networks (not accessible from AT&T) – mobile rates may apply
U.K. 0808 189 1196 Toll-free access from fixed line, accessible from most mobile networks – mobile rates may apply
Luxembourg 800 27 719 Toll-free access from fixed line, accessible from most mobile networks – mobile rates may apply

We encourage all employees or stakeholders who have concerns / suspicions around suspected wrongdoing or dangers at work to use the Speakup line to raise these concerns with us.